Tracking Your Sun Basket
Once your Sun Basket has shipped, you will receive an order confirmation via email. Keep an eye out for an email with the subject: "Sun Basket Delivery on its Way!"
You can also access your tracking link through the Schedule page.
We use several delivery carriers to ship our Sun Baskets which includes FedEx, OnTrac, UDS (United Delivery Service), Lasership, AxleHire, and CDL.
The carrier is based on ship location and date. You can always reach out to us to see if we offer a different carrier for your area (this will most likely result in a change in your delivery date)
If FedEx is your delivery provider, we highly recommend signing up for their delivery management features to better track your package when in route.
FedEx Delivery Manager: https://www.fedex.com/us/delivery/#
- Receive alerts (Free)
- Hold for pickup (Free)
- Sign for packages online (Free)
- Provide delivery instructions (Free)
- Request vacation hold (14 business days) (Free)
- Deliver to another address (per package) ($$$)
- Deliver another day (per package) ($$$)
- Schedule delivery time (per package) ($$$)
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