Frequently asked questions

What comes in my Sun Basket?

Freshest Farm–to–Table Food

  • Hand–selected seasonal ingredients from the country's top farmers, ranchers and seafood purveyors.
  • Organic, non–GMO produce, responsibly raised, hormone–free meats and sustainably sourced seafood.
  • Transparent labeling that tells you where your food came from.
  • Ingredients delivered direct to your door, fresher than the grocery store.

Healthy, Delicious 30–Minute Recipes

  • Developed by our award–winning California chef Justine Kelly.
  • Most meals take about 30 minutes to prepare using easy-to-follow recipe cards.
  • Nutritionist–approved recipes with 500–800 calories per serving.
  • Pre–measured ingredients for less food waste and easier cleanup.

Eco–Friendly Packaging

  • All packaging is 100% recyclable or compostable.
  • Learn more about our recycling program.

Custom plans for healthy lifestyles

Classic Menu: Our signature menu, featuring healthy spins on restaurant–worthy dishes, with a mix of global flavors and comforting classics.

  • Choose 3 recipes per week for 2 or 4 people.
  • $11.49 per serving, $5.99 shipping fee per order (first week delivery is always free).
  • Choose any recipe you like each week, regardless of your meal plan.
  • Classic Menu Meal Plans:
    • Chef's Choice: Chef Justine's favorite recipes made with fresh, seasonal ingredients.
    • Rise & Shine: Chef Justine's 2 favorite dinner recipes, plus 2 5-minute breakfast recipes, so you can start your days off right. The weekly price is the same as our other plans.
    • Paleo: Quick, low-carb recipes designed for the Paleo diet, featuring fresh seasonal produce and sustainably sourced meats and seafood.
    • Gluten Free: Gluten Free: Inspired gluten-free recipes featuring fresh, seasonal produce, sustainably sourced meats and seafood, plus healthy gluten-free grains. Please note, Sun Basket meals are prepared in a facility that handles wheat, and while the Gluten Free meal plan follows a gluten-free diet, due to risk of cross-contamination, meals are not suitable for people with severe gluten intolerance.
    • Vegetarian: Delicious, meatless recipes with an emphasis on seasonal produce and nutritious plant-based proteins.

Family Menu: Our most delicious menu for taste buds big and small, with lots of vegetables cleverly tucked into kid-friendly recipes the whole family will enjoy.

  • Choose 2 or 4 recipes each week for 4 people (2 adults and 2 kids).
  • $9.99 per serving, $5.99 shipping fee per order (first week delivery is always free).
  • Co-created by Chef Tyler Florence of the Food Network.
  • Family Menu Meal Plans:
    • Chef's Choice: Our chef's favorite recipes, featuring the season's best organic produce and sustainably sourced meats and seafood. Comfortably feeds a family of 4. Available in 2 and 4-recipe meal plans.
    • Paleo Friendly: Paleo recipes with lots of lean meats and seafood, organic produce, and housemade sauces, plus optional, kid-friendly sides. Available in 2-recipe Family meal plans.
    • Gluten Free: Inspired gluten-free recipes, available in 2-recipe Family meal plans. Please note, Sun Basket meals are prepared in a facility that handles wheat, and while the Gluten Free meal plan follows a gluten-free diet, due to risk of cross-contamination, meals are not suitable for people with severe gluten intolerance.
    • Vegetarian: Delicious, family-friendly vegetarian recipes, available in 2-recipe Family meal plans.

How do Sun Basket plans work?

Flexible Meal Plans, Delivered Weekly

  • Weekly delivery of fresh pre-measured ingredients and easy, delicious recipes.
  • Choose your own recipes each week, or select the perfect meal plan for you.
  • Classic Menu: Chef's Choice, Paleo, Gluten Free, Vegetarian and Rise & Shine (2 dinners + 2 breakfast recipes) options.
  • Family Menu: Chef's Choice, Paleo Friendly, Gluten Free, and Vegetarian options.
  • Change your recipes by clicking on My Menu once you're logged in.
  • Skip any week or cancel at any time.

No Commitment

  • Skip a delivery or cancel anytime prior to the weekly cut off every Thursday before your delivery at 12 p.m. PT / 3 p.m. ET.
  • To skip a week, go to Schedule.
  • To cancel you can contact our support team via a toll-free line.
  • You will not be charged when you skip a week prior to the weekly cut off.

100% Mouthwatering Guarantee

  • We want you to love your Sun Basket.
  • 100% money back guarantee on all food, contact us within 7 days of delivery.
  • We're not happy unless you're happy.

Weekly Delivery to Your Door

  • Carefully engineered packaging to sustain freshness even after it arrives on your doorstep.
  • Currently shipping to most zip codes in the United States, excluding AK, HI, MT, and parts of NM.
  • Deliveries are scheduled on Monday, Tuesday, Wednesday, or Thursday between 8am and 8pm, depending on delivery area. More delivery options coming soon!

What is the difference between Classic Menu and Family Menu?

With our Classic Menu, you can choose 3 recipes per week to serve 2 or 4, with meal plans for Paleo, Gluten Free, and Vegetarian diets. The wide variety of recipes includes healthy spins on restaurant-worthy dishes, with a mix of global flavors and comforting classics.

With our Family Menu, you can choose 2 or 4 recipes per week to comfortably feed a family of 4, with leftovers for families with younger children. Currently Sun Basket offers Chef's Choice, Paleo Friendly, Gluten Free and Vegetarian meal plans for our family menu. We sneak a ton of vegetables into our recipes, while still delivering kid-friendly flavors in family favorites like tacos and pasta.

Can I switch between family menu and the classic menu?

Each week, you need to decide whether you are ordering from the classic Sun Basket menu or the family menu. You can switch from the family to classic menu week to week by changing your Account Settings. You cannot order some recipes from family menu and some recipes from the classic Sun Basket menu in the same week.

How do I cook with Sun Basket?

Keeping Your Sun Basket Fresh

  • Carefully engineered packaging to sustain freshness even after it arrives on your doorstep.
  • Keep box out of direct sunlight
  • Immediately refrigerate ingredients after removing from the box
  • We recommend you consume your seafood or shellfish within 3 days and meat and poultry within 5 days after the arrival of your delivery.
  • Recipes with delicate greens and fresh mushrooms are best used within 5 days after the arrival of your delivery.

Pantry Staples and Equipment

  • Your pantry should include olive oil, grapeseed or sunflower oil, plus salt and freshly–ground pepper
  • We occasionally call for wine or butter as an optional recipe item
  • To cook you'll need basic pots and pans, knife, vegetable peeler, grater, zester, cooking spoon, spatula, ladle, and a measuring cup

Getting Creative with Sun Basket

  • Each week use My Menu to select the perfect meals for you
  • For a dinner party, double up on one recipe, or repurpose a recipe as a starter dish
  • Cook and freeze soups and stews for make–ahead meals
  • Substitute in a healthy snack instead of a meal

What does healthy mean to Sun Basket?

USDA – Certified Organic

  • Sun Basket is a certified organic retailer through the CCOF (California Certified Organic Farmers)
  • Choosing certified organic foods provides a tangible way for you to benefit the environment and public health
  • Being a certified organic supplier helps us support our mission with respect to:
    • Supporting public health — Organic ingredients are produced without toxic fertilizers or pesticides
    • Quality — We cook with the seasons using the finest organic products, from farmers who are committed to the very best
    • Preserving the environment — Organic products are free from genetic engineering and use sustainable practices to help mitigate the spread of unwanted GMO crops and contamination

Nutritionist–Approved Recipes

  • All recipes are approved by our in–house nutritionist to comply with the latest USDA dietary guidelines and most recent science–based nutritional recommendations.
  • Meals are between 500–800 calories.
  • Balanced meals emphasize nutrient–dense produce, whole grains, high–quality protein and good fats, with minimal added sugar and processed foods.

Top Quality Standards

  • Sun Basket carefully screens our suppliers to select the highest quality produce available – always non–GMO and free of persistent and systemic herbicides and pesticides.
  • Sun Basket sources organic ingredients wherever possible. Sometimes an ingredient is not available organic due to weather and seasonality, or because that ingredient can't be classified organic (like sea salt or wild–caught salmon). Organic ingredients in meal kits are clearly labeled upon delivery.
  • Our meats and seafood are free of antibiotics and artificial hormones and come from fishermen and ranchers who share our commitment to sustainable practices.
  • Our standards meet or exceed the standards of most natural grocery stores.

Allergen Information

  • We follow the best practices in safe food handling, but all of our orders are prepared in the same facility.
  • Our Gluten–Free meals plans are prepared in the same facility as our other meals, and may not be suitable for those diagnosed with Celiac disease.
  • If you have a very serious food allergy, we do not recommend that you order from Sun Basket.

How do I manage my account?

Making Changes to Your Account

  • To change your meal plan, click on the menu in the upper right, click on My Account, and click Edit under Meal Plan.
  • To change your password, go to My Account and click Edit under Account Information.
  • To change your delivery address, go to My Account and click Edit under Delivery Information.
  • To change your billing information, go to My Account and click Edit under Billing Information.

Managing Weekly Deliveries

  • All changes must be made the Thursday before your delivery by Noon PST / 3pm EST.
  • To select your weekly meals, go to
    My Menu.
  • To see recipes you've ordered in the past, go to Rate Recipes.
  • To skip a week, go to Schedule.
  • To cancel, please complete the information here.

Referring Friends

  • Know a friend who would love Sun Basket? With our new Refer-a-Friend program, give 3 free meals and you'll get $25 when they join Sun Basket.

Sending Gifts

  • Send Gifts for 1, 2, or 4 weeks of Sun Basket meal delivery.
  • Schedule your personalized gift note to be emailed on the date you select.
  • Your gift recipient can select their favorite recipes and the delivery date that works for their schedule.
* 2 person and 4 person gifts available for Classic Menu. Family Menu gifts coming soon!

About Sun Basket

Making Healthy Cooking Easy and Delicious

  • Certified organic produce.
  • Responsibly sourced meats and seafoods, free from antibiotics and added hormones.
  • Sustainable, eco–friendly packaging.
  • Chef–developed, nutritionist–approved recipes.
  • Every week, Sun Basket donates an average of 1000 pounds of food to Second Harvest Food Bank of Santa Clara and San Mateo counties, the New Jersey Agricultural Society Farmers Against Hunger, and Hope Food Pantry of Monroe County.

Our Executive Chef

  • Created by Chef Justine Kelly, formerly of James Beard award–winning restaurant The Slanted Door.
  • Passionate about teaching people how to create delicious, healthy meals using the best ingredients and globally–inspired flavors.
  • A California Bay Area native, with long–term relationships with the area's best local purveyors.

The Real Value of Sun Basket

  • Direct access to the freshest organic ingredients — we bring the farmer's market, specialty shop, butcher and fishmonger right to your doorstep!
  • Save time — no menu planning, no grocery shopping, and no measuring.
  • Save money — we send you exactly what you need, so you're not buying a big block of tamarind paste or extra herbs that will go to waste.
  • Fresher than the grocery store! We buy directly from the source, bringing you the highest quality meats, seafood, and fresh picked produce directly from the best purveyors to your table.

Contact Us

  • Our support team members are here M-F 8am to 9pm PT S&S 11am to 7pm PT.*
  • Call us at 855-204-7597 or email us and we will respond within 24 hours.
* Excluding some public holidays

Join Sun Basket

Want to help revolutionize how people eat? Drop us a line at [email protected].

Become An Affiliate Partner

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